The Reserve At Mayakoba

August 1st, 2016

We value your privacy!

Who is Responsible for Your Personal Data?

“RLH Properties, S.A.B. de C.V.” (referred to as “RLH PROPERTIES”) located at Av. Paseo de la Reforma 412, Piso 21, Colonia Juárez, Delegación Cuauhtémoc, C.P. 06600, Ciudad de México, is committed to protecting your personal information (referred to as “Personal Data”). We collect Personal Data through our website, written communication, and phone calls (referred to as “Other Means”).

How We Use Your Personal Data

RLH PROPERTIES may request and obtain Personal Data from you through our website and other means for various purposes, including identification, communication, sending information, statistical analysis, responding to comments, social media engagement, advertising, legal compliance, employment applications, and notifying you of changes to our privacy practices.

What Personal Data We Collect

The Personal Data we collect includes your name, email address, and telephone number. Without providing this information, certain services may be unavailable to you. However, we do offer alternative services that do not require the mandatory disclosure of Personal Data.

Your Consent is Important

By accessing our website or using other means of communication, you consent to the handling of your Personal Data as described in this Privacy Notice.

How We Protect Your Personal Data

RLH PROPERTIES takes the necessary physical, technical, and administrative measures to safeguard your Personal Data. We also prioritize the protection of Personal Data for minors and legally disabled individuals.

Your Options and Exclusions

If you no longer wish to receive promotional messages or calls from RLH PROPERTIES, you can contact us at: [email protected]

Links to Third-Party Websites

Our website may contain links to third-party websites. Please note that the handling of Personal Data on these external websites is not covered by this Privacy Notice. We recommend reviewing the privacy policies of these websites before providing any Personal Data.

Third-Party Sites

Our website may provide services shared with third parties that require the disclosure of Personal Data. In such cases, the privacy notices provided by those third parties will apply.

Your Responsibility for Personal Data Disclosure

Please be aware that any Personal Data disclosed in public forums and interactive features on our website may be accessed by third parties. We advise you to exercise caution and be responsible when sharing personal information through these channels.

Sharing and Transfer of Personal Data

RLH PROPERTIES may disclose and transfer your Personal Data within or outside the country to our branch offices, related offices, and as required by law or competent authorities. We may also share your Personal Data with suppliers, sponsors, contractors, and partners for commercial purposes, as well as for targeted advertising and market research. Third parties receiving your Personal Data will comply with this Privacy Notice and applicable laws.

Your Rights and Revocation of Consent

You have the right to access, rectify, cancel, challenge the handling of your Personal Data, and revoke your consent for its use. However, please note that RLH PROPERTIES may be legally obligated to continue handling your Personal Data in certain circumstances. To exercise your rights or revoke consent, please contact RLH PROPERTIES and include the necessary information for us to process your request.

Cookies and Web Beacons

To improve your experience on our website, RLH PROPERTIES may use “cookies” and “web beacons”. Cookies are text files that store certain information on your computer, while web beacons monitor your behavior and collect information such as IP addresses, browsing history, and interaction with our website. You can change your browser settings to reject cookies and web beacons or to prompt for your acceptance.

Sensitive Personal Data

If RLH PROPERTIES requires the collection of sensitive personal information, such as racial or ethnic origin, health information, genetic information, religious beliefs, union affiliation, political opinions, or sexual preferences, we will obtain your explicit consent.

Changes to the Privacy Policy

RLH PROPERTIES reserves the right to modify this Privacy Notice. Any changes will be communicated on our website and will take effect immediately.

Your privacy matters to us, and we are committed to protecting your Personal Data in accordance with applicable laws.

Last update: August 1st, 2016.

Ambassadeur Hotel