Hotel Policy
Welcome to Hotel Ambassadeur! Your comfort and satisfaction are paramount to us. To ensure a pleasant stay for all our guests, we kindly ask you to familiarize yourself with our policies outlined below.
1. Reservation and Cancellation Policy:
- Reservations can be made online through our official website, by phone, or via email.
- A credit card is required at the time of booking to guarantee your reservation.
- Free cancellations are permitted up to 72 hours before the check-in date. Post that, one night’s charge will be applicable.
- No-shows will be charged the full amount of the reservation.
2. Check-in and Check-out:
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Early check-in and late check-out are subject to availability and may incur additional charges.
3. Children and Extra Beds:
- Children up to 5 years old can stay for free when using existing bedding.
- Extra beds are available upon request and subject to an additional fee.
4. Pets:
- We are a pet-friendly hotel. However, a pet fee will be charged per stay. Please notify us in advance if you’re bringing a pet.
- Pets must be supervised at all times and are not allowed in dining areas.
5. Smoking Policy:
- All rooms and public spaces within the hotel are non-smoking.
- Designated smoking areas are available outside the hotel. Please ask our staff for directions.
6. Guest Behavior:
- Guests are expected to behave in a manner that respects other guests and hotel property.
- Excessive noise, especially during quiet hours (10:00 PM to 7:00 AM), will not be tolerated.
- Damages to hotel property will result in charges to the guest’s account.
7. Amenities and Services:
- WiFi is complimentary for all guests throughout the hotel.
- Parking is available, subject to charges.
- Our concierge is available 24/7 to assist with any requirements or queries you might have.
8. Liability:
- Hotel Ambassadeur is not responsible for loss, damage, or theft of cash, jewelry, or other valuables left unattended in guest rooms.
- Safe deposit boxes are available at the front desk for your convenience.
9. Modifications to Policy:
- Hotel Ambassadeur reserves the right to modify or change these policies at any time without prior notice.
Contact Information:
Should you have any questions regarding our policies, please do not hesitate to contact us:
- Address: 50-52, Sand Path – P.O. Box 49, 06161 Juan-les-Pins Cedex, France
- Phone: +33 (0)4 92 93 74 10
- Website: https://hotel-ambassadeur.com
- Email: [email protected]